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A petition has been created by an Austrian EU rep. to replace Windows with GNU/Linux in all Europe
(www.europarl.europa.eu)
A community for everything relating to the linux operating system
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We exclusively use Windows on our user's devices (over 10k devices!) and don't have to support anything else. We end up with problems like those all the time.
None of our Linux test devices experience any of this.
Do you have 10k Linux laptops though? The places where I worked saw issues like this for a significant fraction of the dozens of Linux laptops (most people used Macs). There's no way you could scale that issue rate to 10k machines.