this post was submitted on 11 Nov 2024
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Proton

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Can anyone share a Proton support e-mail?

I've just tried to find an answer on their new support page and I'm baffled by the whole experience! Specially the fact that, after not finding the answer I was looking for, I cannot, for the love of some dog, get to an address I can e-mail with the question

It was the same kafkaeske experience I've had with shitty services with shitty websites where, after looking for your particular situation, you end up choosing 'other' just to get pushed to the begining of this shitty flow

"Faster assistance is just a few clicks away" - what the actual fuck?? wrong path, man

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[–] [email protected] 1 points 1 month ago (1 children)

Looking at the website, it seems like they have separate support for each service, which one are you looking for help with?

[–] ruplicant 1 points 1 month ago (1 children)

it's a billing question, I contacted them through the support e-mail

[–] [email protected] 3 points 1 month ago (1 children)

Cool, so you found the email? The one they've got listed on the website is [email protected] (from https://proton.me/support/contact?topic=Other)

[–] ruplicant 2 points 1 month ago

I used [email protected] and they did not take long to respond. thanks for the help