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Koodo users, check your monthly bills (self.telecomcanada)

submitted 3 months ago* (last edited 3 months ago) by n3m37h to c/[email protected]

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Nov 2023 I signed up for a $34/30gb plan
June my bill was 39.55
July 42.94
Aug 42.94
Sept 42.94
Oct 48.59
I also noticed I was being charged $3 month for 3G service
Aug my phone died and got a new one, enabled WiFi calling and made it not use 3g, I am STILL getting charged for 3G service and I don't use it.

Companies are secretly increasing prices and NOT telling the customers

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[–] [email protected] 7 points 3 months ago* (last edited 3 months ago)

I signed up for Koodo for a few months. It went like this: I signed up for 5g and the first month was ~200mbs with very good signal. After a month it dropped to practically nil, terrible signal.

I waited a bit and noticed they now offered a plan with "full 5g speed" which is what I should have had. So I cancelled. That was a bit of a pain in the ass. A month later I got another bill for a whole other month. Not only that, they said payment was late a whole month. I was so pissed, I was about to lose it. I paid to avoid too much immediate hassle. Thankfully two days later they sent a cheque back for that amount.

Needless to say. Not going back.