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Steam does the opposite of forcing Arbitration on its users (lemdro.id)

submitted 2 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 2 months ago

That's not what arbitration is. This doesn't stop valve from reaching a settlement, it stops them from using fake privately funded bench trials

Binding arbitration means the results are legally binding, non-binding arbitration means a judge needs to approve the arbitration results before it's final. Sometimes it's with an off duty judge, sometimes anyone can be the arbiter

Regardless, on one side you have a repeat customer, on the other you have someone who will probably never be back - there's a built in conflict of interest