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A little light reading while you wait 20 minutes for your McFood because nobody wants to waste their life being abused for hunger wages by a literal clown.
This was hung up in plain sight next to the registers at the McDonald's along I-80 in Winnemucca NV. Name and shame
What in the ever-loving fuck is “loyalty fraud”?
It's doublespeak for giving people a discount.
No, it's not, it's referring to e.g. the cashier scanning their personal mobile app rewards account when checking out people that don't have one, accumulating tons of points in the app
This sounds like the most likely definition. But really, it's on them for not putting any sort of definition for the term. Some random person reading it will assume all kinds of possible meanings.
I mean, this is almost certainly in an employee only area (hence the "NO CELL PHONES" reminder with it), so any "random person" reading it has most likely heard the many reminders from corporate they most assuredly get weekly.
If you're only putting in your number for customers that don't have one, sure. If you're putting yours in instead of the customers, I think I'd consider that theft.
The sign is definitely not about protecting the customer's rewards points. The savings is payback for the customer downloading the app, the company wants their money worth.
Oh no, poor corpo not getting their money's worth from tracking people who use their app and selling data to advertisers?
Most likely not, but that was actually the exact case at my first job. Managers didn't care if we put it in when the customer didn't have one, we only got banned from doing it once a couple of my coworkers started putting theirs in instead of customers and customers (rightfully) raised hell over it.
Oh that’s….somehow less bad than I thought, at least. I thought it was something about faking loyalty to the company.
So theft is theft. I guess I get it but the term loyalty theft makes it sound so much different. When I used to work fastfood I gave free food to people I didn't even like - usually shitty customers just to get them out of my face. But hey that's not loyalty theft at least.
The idea that an employee is not only not given the agency to make that kind of decision, but that an employer would consider using discount codes inappropriately a crime, and that they see nothing wrong with posting this in plain view of customers is dystopian as fuck.
Fear tactics indeed. Shitty management 101.