One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say "revoked because purchased from an untrustworthy reseller"
Yeah... untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy...
Contacted support, they said that they won't do anything about it because it's EOL.
Moral of the story: don't do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.
SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically "fix" errors in their favor when people make a huge PR stink about it.
It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.
Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.
I will say that this is horribly fucked, nobody should have to burn through their 15 minutes of Fame in order to receive the basic goods and services that they have paid for.
It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.
That's because they did. They stole it, 100%.