this post was submitted on 08 Jun 2024
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Ah, but some of them DO know what they are doing! In the IT world, I have seen where people say a job is about 2-3 years, show no loyalty to the company, and so on. But they don't understand managers are doing this, too. Many KNOW these outsourcers are shitty (or don't care because that's not a metric they care about beyond selling points), but in a 2-3 year turnaround time, by the time it's apparent they don't work, the people who made those decisions are already gone. They ALSO thought ahead to the 2-3 year plan. Here's how that goes:
Year 1: Make proposal based on costs. Find someone in Puna who will sell you some package with some bright, smiling, educated people who speak whatever language and accent that makes your pitch. Proposals are made, and attached to next year's budget.
Year 2: Start the crossover. Puna Corp has swapped out the "demo people" for their core chum bucket. Sometimes, they don't even change the names. How is an American gonna know that the Vivek Patel they saw in the demo is not the same guy named Vivek Patel who is working with your bitter employees who see the writing on the wall? Sadly to many who don't care, "they all look/sound alike." Puna is a product, their employees are a static pattern of commodity. Your people say they are shit, but, "oh, those grumbling employees. Your job is safe! We can't fire you, you are too valuable!"
Year 3: The crossover has gone badly, but you are already looking for the next company to work for. The layoffs happen, and all the good folks are gone, and replaced by the Puna Corp folks. Things start to go badly, but you already got one foot out the door, charming your way into another company.
Year 4: You're gone. Your legacy is that you saved a butt-ton of money. You are a success! The product is shit, but that's not your problem. By the time the company realizes the tragedy, it's middle manager versus middle manager, all backstabbing and jumping ship. Customers don't matter, marketing covers up the satisfaction. "Wow," you say. "Things sure when to shit THE MOMENT I LEFT." You look fantastic! When you were there, you saved money! When you left, it all went downhill! You are a goddamn rockstar. Then repeat.
I have seen this happen since the 90s with a lot of tech folks. Everyone thinking short term for themselves. Only the customers get screwed via enshittification.
Now I feel stupid that I always assumed they just don't know better, but this makes a ton of sense - and they can even expect a raise each time they change jobs. So their whole career is based on bullshitting and they for sure make more money than me... I don't like this thought process
Assholes love to fail upwards.
Having been in this exact same cycle twice myself, all I can say is that IT jobs are boring.
When you add on terrible software crossovers that amp up the stress without any extra income to justify it then that's when everyone I know starts looking for their next gig.