Android

27282 readers

377 users here now

DROID DOES

Welcome to the droidymcdroidface-iest, Lemmyest (Lemmiest), test, bestest, phoniest, pluckiest, snarkiest, and spiciest Android community on Lemmy (Do not respond)! Here you can participate in amazing discussions and events relating to all things Android.

The rules for posting and commenting, besides the rules defined here for lemmy.world, are as follows:

Rules

1. All posts must be relevant to Android devices/operating system.

2. Posts cannot be illegal or NSFW material.

3. No spam, self promotion, or upvote farming. Sources engaging in these behavior will be added to the Blacklist.

4. Non-whitelisted bots will be banned.

5. Engage respectfully: Harassment, flamebaiting, bad faith engagement, or agenda posting will result in your posts being removed. Excessive violations will result in temporary or permanent ban, depending on severity.

6. Memes are not allowed to be posts, but are allowed in the comments.

7. Posts from clickbait sources are heavily discouraged. Please de-clickbait titles if it needs to be submitted.

8. Submission statements of any length composed of your own thoughts inside the post text field are mandatory for any microblog posts, and are optional but recommended for article/image/video posts.

Community Resources:

We are Android girls*,

In our Lemmy.world.

The back is plastic,

It's fantastic.

*Well, not just girls: people of all gender identities are welcomed here.

Our Partner Communities:

[email protected]

founded 1 year ago

MODERATORS

[email protected]

160

Google can keep your phone if you send it in for repair with non-OEM parts (www.androidauthority.com)

submitted 2 months ago* (last edited 2 months ago) by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

In its services and repair terms and conditions, Google says it will keep devices sent in for repair if they have a non-OEM part.

Update:

Google changes repair policy after criticism of third-party parts ban Google previously said it would not return mailed-in devices using "unauthorized" parts.

Source: https://arstechnica.com/gadgets/2024/06/google-changes-repair-policy-after-criticism-of-third-party-parts-ban/

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 21 points 2 months ago (1 children)

Why don't they just replace the non-OEM parts and make the repair bill larger? Keeping the device is just theft.

[–] [email protected] 5 points 2 months ago (1 children)

If you send in a phone with non-OEM parts it's safe to assume that it's a bit on the older side. You're probably sending it in instead of buying a new phone because you can't find a repair shop that will work on your device because sourcing parts can be difficult for older devices. If you're suddenly hit with a bill that costs more than the value of a new phone, or at least a replacement, suddenly paying becomes questionable. But yeah, you're right. It feels like theft.

[–] [email protected] 2 points 2 months ago (1 children)

Okay but there is a thing called Estimate and either the customer agrees with the bill or they need to give the item back.

[–] [email protected] 1 points 2 months ago

Customer: my phone doesn't charge

Estimate:
$100 USB charge board
$50 labor
$10 shipping $160 total

Actual price:
$120 Screen (OEM replacement)
$75 fingerprint reader+assembly (OEM replacement) $40 speaker (OEM replacement)
$100 USB charge board
$120 labor
$10 shipping
$465 total

I think most people would swallow the loss and use it as an excuse to upgrade. Use that same money for a new phone instead of a fixed phone