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I was in a queue two days ago for tickets to a show. Of course, I got kicked out of the queue twice, and then lost my chance to get a ticket at all. When I wrote their support about it, they said they hadn't anticipated this amount of traffic and it had crashed their servers.
On a pre-sale that you had to sign up for.
You know, so they will know how many people they can expect.
Something that Ticketmaster routinely does, giving them exclusive access to the numbers, telling them exactly how much traffic they can expect.
A slightly more cynical person might say that maybe, just maybe, the only goal Ticketmaster has is to spend the bare minimum to keep their website afloat, so they can pocket the rest. They don't give a fuck about anyone or anything except their own profits. If this criminal organization would go down in flames tomorrow, I would buy pizza for everyone on my floor to celebrate.
Honestly, I'm just surprised that they're still allowed to exist in Europe.
I had similar problems for.... The band James and Johhny Marr. I'm fuckin excited as hell but it's not like that is drawing the same numbers as the popular acts.
Well im glad you got tickets at least, thats almost a miracle in itself at this point