this post was submitted on 04 May 2024
328 points (99.1% liked)
Gaming
2565 readers
168 users here now
The Lemmy.zip Gaming Community
For news, discussions and memes!
Community Rules
This community follows the Lemmy.zip Instance rules, with the inclusion of the following rule:
You can see Lemmy.zip's rules by going to our Code of Conduct.
What to Expect in Our Code of Conduct:
- Respectful Communication: We strive for positive, constructive dialogue and encourage all members to engage with one another in a courteous and understanding manner.
- Inclusivity: Embracing diversity is at the core of our community. We welcome members from all walks of life and expect interactions to be conducted without discrimination.
- Privacy: Your privacy is paramount. Please respect the privacy of others just as you expect yours to be treated. Personal information should never be shared without consent.
- Integrity: We believe in the integrity of speech and action. As such, honesty is expected, and deceptive practices are strictly prohibited.
- Collaboration: Whether you're here to learn, teach, or simply engage in discussion, collaboration is key. Support your fellow members and contribute positively to shared learning and growth.
If you enjoy reading legal stuff, you can check it all out at legal.lemmy.zip.
founded 2 years ago
MODERATORS
I've heard that
A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.
B) get lucky, because not everyone seems to be getting refunds.
It may be a regional thing (giving refunds to people who live in areas where PSN isn't available), or it could just be pure luck.
You won't know until you try.
Personally, I don't have the game. I was interested in getting it, but I've lost a lot of interest due to this move. However, I wanted to help let people know that it's worth asking for a refund, but that they may need to submit a second request before it's approved.
I tried a 2nd time and no dice on a manual review. Same automated message.
Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request