rimbaud0000

joined 10 months ago
[–] [email protected] 1 points 9 months ago

They are absolutely shocking. Currently waiting TWO WEEKS for them to deliver a laptop that is already in the UK.

They claimed to have tried to deliver but did nothing of the sort. My laptop is currently now rapidly heading away from me according to the tracker. Never seen the like

 

Hello all

So the exciting news was my laptop was due to be delivered last Wed by Fedex and I took the day WFH. It did not arrive and I was rung up on Thu by the courier, so I asked it to be delivered on Monday as I would be WFH.

On Monday I am contacted by Framework support to say the courier tried to deliver and there was no answer on the phone. We were both in, no card was left and there was no missed call so this is nonsense. I replied to the Framework support email, no response. I raised a separate Framework website support ticket with the order reference ( R509905897) and no response.

Any suggestions?

Thanks in advance