I’ve had my 13” for about 18 months and it has been a fantastic laptop.
The keyboard is way better than my MacBook m1. The touchpad is comparable (none are as good as Mac touchpads but it is miles ahead of most laptops). Some people complain about the hinges but I’m not sure why. If I’m doing something intensive the fans come on. They certainly aren’t silent but I wouldn’t consider them noisy compared to laptops I’ve had in the past (including my older intel MacBook)
I run fedora mostly out of the box without issues. My one complaint would be lack of S3 sleep which can cause a lot of battery drain during suspend. I use a hybrid approach where it now suspends for 30 minutes then goes into hibernation. That works well although I miss the instant on.
I expect I’ll stay with framework for the future. I haven’t had to do any upgrades or replacements but it is really nice knowing I can.
My wife and I were doing big renovations on our home and were dealing with lots of contractors. I would email them and include my wife’s email. Yet every contractor failed to press reply all when responding so my wife was constantly left out of the loop
It turns out people just don’t care to think about or understand basic technology.
This stuff really needs to be taught in school (like how we used to have typing and business communication classes)