It would be super useful.
When you want to draw something you go to tablet mode and use the pencil. - When the drawing you made needs some editing that iPad software can't do then you switch to mac os mode and finalize the drawing.
Do some programming in mac mode because programming on ipad is extremely limited. - Then when you're done coding you switch to tablet mode and relax with some touch based jigsaw puzzle games.
When you have to use the windows-only programs that work mandates you have to use then you go to mac mode with attached keyboard and run it through parallels. - Then that evening you switch to tablet mode and chill in bed reading a comic book.
Etc etc etc.
All the things that are better done on a mac, and all the things that are better done on an iPad, they all have no reason for existing on separate hardware
So in order to get a refund, Walmart wants the customer to hold on to a gloppy mess, and then have them personally travel to a store to bring the glop into a brick n mortar location, for a product that they paid to have Walmart deliver to their house, all just for walmart to refund the customer a measly 8 dollars back, for a fuck up that was all Walmart's fault?
That's insanity.
In all the other grocery delivery services, when a customer calls in to report that an item is missing or damaged then the company simply refunds the customer for that item, no questions asked. Which is obviously the correct way to do things.
This person was NOT being unreasonable. If you were the customer service person in this conversation then i would double check that you're actually following Walmart's procedures for damaged inexpensive food items.