Helpful-Revenue-1397

joined 10 months ago

Ticket system recomendation for 500 Users in c/[email protected]

[–] [email protected] 1 points 10 months ago

I need it for my internal IT ... we use ITOP but we all hate it.
It is important that people can create tickets via mail and answer tickets via mail and using LDAP Auth ...
I have 2 different support teams that cannot see each other's tickets. Both teams have different support email addresses.

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Ticket system recomendation for 500 Users (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

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Im looking for selfhosted opensource Ticket System supporting;

- LDAP Auth

- Mail notification

- Mail to Ticket

- Answer with mail

Any ideas ?