Yep, the law was, and still is, pretty crystal clear.
With framework's almost militaristic anti-consumer stance on the matter it was most definitely a case of being dragged out kicking and screaming to comply with EU law.
So likely one or more people contacted the European consumer centre and framework were compelled to reinstate those illegally cancelled orders and change their policy.
Yep, the law was, and still is, pretty crystal clear.
With framework's almost militaristic anti-consumer stance on the matter it was most definitely a case of being dragged out kicking and screaming to comply with EU law.
So likely one or more people contacted the European consumer centre and framework were compelled to reinstate those illegally cancelled orders and change their policy.