this post was submitted on 15 Nov 2023
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Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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https://knowledgebase.frame.work/en_us/eu-unsupported-SJByUb7a

Thanks to the people on discord for sharing this illegal knowledge! /s

So It's complicated and risky, but it's officially stated now. All the people saying that it was illegal to dissalow it inside the EU were right I quess? Otherwise I don't see a reason for framework to change their mind on this.

To the mods: Do I really break rule 7 when I post an article from framework knowledge base about freight forwarding? Does the rule apply anymore? Also half of the knowledge base states otherwise, it needs to be updated propably?

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[–] [email protected] 1 points 10 months ago

Yep, the law was, and still is, pretty crystal clear.

With framework's almost militaristic anti-consumer stance on the matter it was most definitely a case of being dragged out kicking and screaming to comply with EU law.

So likely one or more people contacted the European consumer centre and framework were compelled to reinstate those illegally cancelled orders and change their policy.

[–] [email protected] 1 points 10 months ago

What I never understood is if you can ship to one EU destination why not all? The exact same rules and paperwork on their end apply. Good they have been forced to bend to the law. Shutting down all discussions on the topic was terrible and anti freedom of speech.

[–] [email protected] 1 points 10 months ago

Wondering if anyone has tried this, after the policy change?

Any good recommendations for intra-EU forwarding for this case? Looking to ship to Sweden here...