this post was submitted on 10 Jul 2023
8 points (100.0% liked)

Lemmy.world Support

3158 readers
186 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news 🐘

Outages πŸ”₯

https://status.lemmy.world



founded 1 year ago
MODERATORS
 

I am unable to login to my lemmy.world account on my laptop browser(brave and librewolf) but i am able login on the mobile browser(brave) and also the Connect app. My account has 2FA enabled

top 3 comments
sorted by: hot top controversial new old
[–] [email protected] 4 points 1 year ago

I haven't tested lemmy.world on my desktop since yesterday, but I had a weird issue on mobile this morning where it seemed I was both logged in and not logged in at the same time.

I ended up having to sign out, clear my cache, and sign back in to resolve the issue.

They say lemmy.world was hacked last night and part of their mitigation was to rotate a secret key number or something, very possibly the cause of the issue you're experiencing.

TL;DR - Try clearing your internet cache then try logging in again. Good luck.

[–] [email protected] 4 points 1 year ago

Same here. Tried resetting my password, clearing cache and cookies, restarting chrome, can’t login on desktop- login succeeds but leaves me not logged in. Mobile app (memmy)works correctly.

[–] [email protected] 1 points 1 year ago

Update info you might find useful, unless you solved it already...

https://lemmy.world/post/1304692