this post was submitted on 09 Nov 2023
1 points (100.0% liked)

Framework

68 readers
1 users here now

Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

founded 11 months ago
MODERATORS
 

I’m just wondering how long it usually takes for framework’s support to reply to service requests. I understand that they are probably slammed with requests with all the preorders getting shipped so I’m just wondering how long its been taking for support to email back.

top 1 comments
sorted by: hot top controversial new old
[–] [email protected] 1 points 10 months ago

I submitted a ticket yesterday and received two replies already from support