this post was submitted on 09 Nov 2023
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Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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I’m just wondering how long it usually takes for framework’s support to reply to service requests. I understand that they are probably slammed with requests with all the preorders getting shipped so I’m just wondering how long its been taking for support to email back.

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[–] [email protected] 1 points 1 year ago

I submitted a ticket yesterday and received two replies already from support