this post was submitted on 02 Jul 2023
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You Should Know

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Why YSK: Getting along in a new social environment is easier if you understand the role you've been invited into.


It has been said that "if you're not paying for the service, you're not the customer, you're the product."

It has also been said that "the customer is always right".

Right here and now, you're neither the customer nor the product.

You're a person interacting with a website, alongside a lot of other people.

You're using a service that you aren't being charged for; but that service isn't part of a scheme to profit off of your creativity or interests, either. Rather, you're participating in a social activity, hosted by a group of awesome people.

You've probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it's one of the most popular websites in the world, but it's not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don't imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They're not business people trying to make a profit off of your activity, but they're also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

(page 4) 50 comments
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[–] [email protected] 3 points 1 year ago (1 children)

so a real question if a one instance decided to setup for advertising and used that money to pay mods would that be acceptable?

[–] [email protected] 2 points 1 year ago

I would be fine with that, but everyone has his own opinion.

[–] [email protected] 2 points 1 year ago

Gary King : We want to be free! We want to be able to do what we want to do! We want to get loaded, and we want to have a good time. So that's what we're gonna do. We're gonna have a good time.

Thanks to everyone who contributes in big or small ways.

[–] [email protected] 2 points 1 year ago

Thanks for the reminder! I signed up at sdf.org because I saw that r/bbs had moved over. As soon as I saw SDF's website, which hasn't had its look updated since the mid 90's by my eye, I knew it was the one for me. I can tell they've been struggling a bit under the load but I appreciate so much that they're hosting an instance and I have confidence they'll get it all running smoothly. They're a non-profit and I'll be donating as soon as I'm able.

I do worry, though, that as the fediverse grows many of the instances won't be able to scale up and will drop out. I'm not an admin or sysop and know nothing of how this works on the back end, so hopefully those fears are groundless.

[–] [email protected] 2 points 1 year ago

That is magnificent 👏👏👏

[–] [email protected] 2 points 1 year ago

“If you’re not paying for the service, you’re not the customer, you’re the product.”

I see this everywhere, it’s the logical fallacy equivalent of “everything that’s rare has value”.

I’m sure most people, on the top of their head, can think of at least 3 products that are free to use and aren’t engineered to leverage their private information (Wikipedia anyone?)

What is true though, is that if you’re not paying for the product or service, SOMEBODY ELSE definitely is. So the question is: “who is paying for me? And why are they paying for me? What is at stake for them?”

[–] [email protected] 1 points 1 year ago
  • The Product: the fediverse
  • The Consumer: the people who created and maintain the servers
  • The Media: you.
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