I can’t believe a company that’s been this shitty to its customers, openly, for literal decades is still in business.
Thanks for reminding me to never, ever buy Apple.
this post was submitted on 22 Sep 2023
533 points (95.6% liked)
Technology
58011 readers
3199 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
But i will say this... hats off to the M-series chipsets... silent powerhouse!
the effects of R&D on tech evolution, chef's kiss 👌🏿
Yep. I use a pixel 6 and a MacBook Air m1. It's the best of both worlds.
They build fantastic laptops.
As a side rant, I just want to say that I've never had a laptop that was able to maintain consistent speed and reliability better than this machine. Every other windows-based laptop I've had has crapped out after 3 years. This thing just keeps on going, regardless of the fact that I've had about 100 tabs and 3 browsers open for the majority of its lifespan.
Surely if you spend similar amounts of money, especially these days you get the same quality from windows? - the only thing I'm interested in is the combination of a sturdy metal frame and high specs.
I mean yes and no. If you value energy efficiency there's nothing comparable. There are sturdy laptops, there a more powerful laptops, but to my knowledge there are no laptops that offer the same combination of battery runtime and performance.
load more comments
(1 replies)
Nope. I've spent similar amounts of money in the past on a great Lenovo gaming laptop. It was phenomenal for the first two years. But then after the first major Windows update, it seemed like the drivers became less reliable and issues started popping up here and there. Another year so later and everything started to bog down. Reformatting it fixed it for a little bit, but the same issues came up again eventually.
I've heard good things about the surface, so maybe if you go the direct from Microsoft route it could be better? I'm just burnt out though. I don't see myself buying another Microsoft product again.
load more comments
(2 replies)
Marketing is powerful.
Cult indoctrination is even more powerful.
It's beyond a cult. Say something against them and wow, they come at you.
Since my very first ipad 1 I've seen this company continue to screw it's base but for some reason the base keeps drinking from the fountain.
Honestly, the base should be studied.
load more comments
(8 replies)
Not just still in business, absolutely dominating the competition.
Well… 17% market share isn’t exactly “dominating”. https://www.counterpointresearch.com/insights/global-smartphone-share/
Market share isn’t everything, Apple commands a very strong hold on the premium segment of phones, that’s where the actual money is for the most part (generalized.)
Sure, 2nd dominating. Apple also swaps places with Samsung VERY often.
load more comments
(1 replies)
A lot of people who buy apple stuff just plain don't care. If you break it, you immediately buy a new one. But even if you don't, you'll get a new one when you can. For a lot of people it's also a status symbol, where a lot of ego is involved. You still see this every time camera discussions come up, where sometimes you'll see a 15 Pro compared to an HTC Hero for shot quality.
This should never be a problem, but we live in a dystopia
Most people aren't repairing their iPhones and most people will just carry the damaged iPhone before repairing and buying another because of money but also, it is an iPhone.
It's only being shitty to your customers if your customers weren't so willing to just keep buying them when they can.
load more comments
(10 replies)
TL;DR: The MacBook orientation sensor
- Disassemble the MacBook until you take out the orientation sensor (this step is the hardest)
- Lay it flat and give 5V power
- Press the first button
- Wait for lights to solidify
- Press the second button
- Assemble entire thing back again
...wasn't nearly as exciting as I or the title expected. C'mon now, why clickbait; also why is the comments section treating this so godly
EDIT: I just realized they DEVELOPED THE CALIBRATION SOFTWARE TO MAKE THIS THIS EASY. It's still just the angle sensor though, which is a very small fraction, but still very important regardless. You need to buy the software (one time) for €169 though
This is actually a pretty big deal. I got a lot of text coming up, but the short of it is that apple requiring calibration/pairing and not offering the tool to independent repair shops resulted in these shops being forced to offer substandard results to customers because of issues with a part that costs 6-8 dollars. This often put people in a position where they need to pay 1000+ dollars to get their whole logic board replaced by Apple or pay a reasonable price for minor repairs and not be able to have their laptop sleep when they close it.
With the previous models using a nearly identical lid angle sensor you could simply swap in a new one and it wouldn't need calibration. With the apple silicon MacBooks, if you were to swap the display assembly or the lid angle sensor was damaged you would typically end up with a laptop that would not sleep when you closed the lid or would sleep at a weird angle along the path and wake up when fully closed. Only apple and apple authorized repair centers had access to the tool to calibrate an angle sensor. This is a problem because under Apple's system if there are any signs of liquid on the logic board you would be forced to either get a whole new logic board or decline all repairs even if the issue was just the sleep sensor and the only issue on the logic board was a water sticker going pink. For anyone who doesn't have a spare 1000+ dollars to tackle an issue with a 6-8 dollar part (likely cheaper through Apple's supply chain) independent repair is the only real choice. This tool enables independent repair shops to perform this simple repair as opposed to an extremely difficult repair to try to fix the original lid angle sensor. It also avoids them being forced to return an improperly functioning laptop to the customer if they find an issue with the sleep sensor after doing board repair or god forbid they accidentally damage an 8 dollar part and can't just swap in a new one on the house.
In isolation this tool seems pretty boring, but this sleep sensor issue has been genuinely worrying for the future of independent repair and what apple could do next along with artificially making independent repair seem far inferior to apple authorized repair. Someone creating a tool to solve the issue independently is a great sign that if apple tries to monopolize repair through artificial limitations then people can still find ways to work around them.
Why does a laptop need an orientation sensor
Every laptop for the past few decades has an orientation sensor. It's a standard part of the screen, since people generally want their laptops to sleep when you close them.
I think that's usually done with capacitive sensing.
This guy is always on a crusade.
load more comments
(1 replies)
Just don't buy that crap. I'm perfectly satisfied with a rooted chinesium Android machine for a third of the money. It's actually better in many regards than my cousin's iphone14. Hardware wise. And oh, you can change parts rather easily. These are so easy to root, I don't know why not everybody does it. Or give it to someone you know / in the family to do it. Had a Huawei before this for 6 years, changed the battery and the screen. Still kinda love my old brick.
These are so easy to root, I dont know why not everybody does it.
Probably because not everyone has a valid reason to root. What about people who use GrapheneOS? Rooting does involve valid security risks that doesn't make it suitable for every single person.
This is about Macbooks though. It's an interesting video, the guy who created it will even open source the little device after 350 orders.
load more comments
(1 replies)
Quick! Get it before they sue!
Can it wait a bit? I'm in the middle of some calibrations.
Unexpected Mass Effect, but appreciated nonetheless
Don't worry, it'll be all over torrent before we know it!
load more comments
(1 replies)
My new hero!
We wholeheartedly invite your valuable input and suggestions, as they play an integral role in our continuous improvement efforts. To facilitate this collaborative approach, we have committed to releasing our source code for public access after reaching a milestone of 350 orders.
Yeah, but that means people are going to want to wait until it's open source which means less people will buy it initially. Maybe enough will buy before someone or something else comes along.
For a local repair store the cost of the device isn't that bad. I could be wrong, but I bet a lot of the initial purchases will be businesses and then once it becomes open source the tinkerers will go ham.
load more comments
(1 replies)
Hurt 'em harder Louis!!!
Tim Apple and his critters prolly already got a report from their crawlers and verbally assaulting their legal team: How is this legal?! Make it illegal!
Why is this downvoted? Seriously asking.
I doubt they even care. they just don't care to provide tools and support outside their program.
load more comments
(1 replies)
load more comments
(2 replies)
view more: next ›