Copied crowdsec reply from the mastodon thread:
tldr: OP misunderstood a bug/usererror as a new limiting policy
Hey Laurence from CrowdSec Support here.
We don’t store logs, so I assume you're referring to alerts. Based on the screenshot you provided, the most likely reason you’re not seeing any alerts is that they may fall outside the currently selected date range. You can try clicking the magnifying glass icon next to the date picker to remove the filter, which should display all available alerts.
That said, there is a known issue we’re actively fixing—clicking on the date picker may trigger an error. If removing the filter doesn’t work, let me know, and once the fix is live, I’ll be happy to ping you so we can investigate further.
Regarding alert retention, the community tier has always had a limit—either 500 alerts or seven days, whichever comes first. With the new system, we now retain alerts for both the current and previous month, up to 500 per month, effectively doubling the total alert capacity to 1,000. If you're primarily interested in real-time alerts, keep in mind that the CrowdSec console is designed for alert retention and ease of use, with additional features. Alternatively, for those who prefer a fully customized setup, we provide extensive documentation on integrating CrowdSec with Prometheus and Grafana for self-hosted monitoring.
I understand the frustration, and I appreciate the feedback. However, it's important to consider that CrowdSec is built and maintained by a dedicated team of around 30 people. While open-source, over 95% of contributions come directly from our team, whether for the hub or various CrowdSec components. Ensuring the long-term sustainability of the project requires balancing free community access with the resources needed to maintain and improve the platform.
Happy to discuss more via email or on this thread, as we truly value feedback and want to ensure every voice is heard across various platforms.