this post was submitted on 22 Jun 2023
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Mildly Infuriating

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I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I'm naming and shaming). How exactly does adding a dollar help you operate takeout? It's literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.

I cancelled my order and got local street tacos instead.

EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228

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[–] [email protected] 14 points 2 years ago

Ah convenience fees. I love paying more money for causing less work. Ticket master, oh these digital tickets that will be distributed immediately will have an extra $14 fee... Per ticket!

[–] [email protected] 14 points 2 years ago (3 children)

You voted with your wallet. That's how capitalism is supposed to work.

[–] ToxicHyena 21 points 2 years ago

except actual voting is 1 person = 1 vote. shareholders, corporate conglomerates, and lobbyists have made it that 1 person gets millions upon billions of votes. when we do vote with our wallets and buy from the places we want to support, the corporations always win in the end. either by buying them out, or because what we supported decided to cater to shareholders instead of customers. just look at what happened to reddit

[–] ImFresh3x 17 points 2 years ago (6 children)

If capitalism worked Buffalo Wild Wings wouldn’t exist. Trash food. Go to a local pub or something.

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[–] [email protected] 7 points 2 years ago

That's how free markets work. Free markets and capitalism are different things.

[–] [email protected] 13 points 2 years ago (8 children)

It’s literally less work than waiting on a table.

It's not as if they're paying their waitstaff normal minimum wage in most states; tipped employees can be paid less if the tips make up for it.

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[–] [email protected] 12 points 2 years ago

“Yes I’m naming and shaming”

God i love not being on Reddit

[–] [email protected] 11 points 2 years ago* (last edited 2 years ago) (1 children)

McDonalds is especially egregious recently. Time was you could get a set for ¥500 (about 5 dollars) Then suddenly all the menu items went up to ¥700 - ¥900. That starts to get very very close to the alternatives which are much better. The only competitive edge they had was price really.

[–] [email protected] 3 points 2 years ago (1 children)

Same in Europe, MacDonalds used to be the cheap fast option. Now it's almost restaurant prices. If I pay restaurant money I expect restaurant quality, not fast food.

[–] [email protected] 3 points 2 years ago* (last edited 2 years ago)

No shit. Last time I went with my girlfriend we just had some fries, couple burgers and nuggets.

€34! Not doing that again.

[–] [email protected] 9 points 2 years ago (1 children)

I grabbed a single burger at Wendy's last weekend and it was $6.50. That was my last trip to Wendy's....I expected half that!

[–] [email protected] 4 points 2 years ago (1 children)

I have to say, where I live Wendy's is actually cheaper than McDonald's, so if I'm craving a cheeseburger I hit up Wendy's instead. But yeah prices for fast food are absurd nowadays.

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[–] [email protected] 7 points 2 years ago (2 children)

Tiping culture has gotten wildly out of hand

[–] [email protected] 6 points 2 years ago

Over COVID I tipped 20-25% times we're tough for everybody and service workers kept it all going. But in other words back to normal I've made a conscious effort to put it back in the 15 to 20 range.

And everyone wants a tip, even just picking up food you're asked to tip.

[–] [email protected] 4 points 2 years ago

I hate when restaurants force me to tipe

[–] [email protected] 6 points 2 years ago

I haven't ordered from BWW in a few years but that is shameful what some of these corporations will add in "fees" to see how much they can nickel and dime their consumer.

[–] [email protected] 6 points 2 years ago

I had plenty of sympathy for restaurants when the pandemic first hit. Extra fees? Yeah, I get it, and I'll throw in an extra tip for the workers who are braving the place so that my fat ass can get some delicious food. The problem is that they haven't dialed back the fees/tipping requests. If anything, they've gotten much worse.

[–] [email protected] 6 points 2 years ago (1 children)

I'd bet all the cash in my wallet that the tacos were significantly better than anything from Buffalo Wild Wings.

[–] [email protected] 4 points 2 years ago

They were delicious, cheaper, and I don't know what my dumb brain was even thinking

[–] [email protected] 5 points 2 years ago (1 children)

If you are sitting in the restaurant, you are probably paying for some ridiculously overprized drinks as well.

Maybe compare it to ordering the same stuff but picking it up yourself.

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[–] [email protected] 5 points 2 years ago (1 children)

This may be imposed by the take out provider. Some states/municipalities also tack on extra fees

[–] [email protected] 11 points 2 years ago (4 children)

There is no provider. This is me, driving to the restaurant, walking to the counter, and getting my food.

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[–] [email protected] 4 points 2 years ago (3 children)

Cost of takeout bags, containers, IT, all that jazz, the company believes it should be able to pass on to the customer without raising it's menu prices. I don't know it's a classic "cash grab" so much as a business attempting to recoup as much as it can from a sale. Last time I checked BFF wasn't doing all that great. But in the end, I agree completely with you in that these Fees are so fucking annoying, one after another, never ending.

[–] [email protected] 13 points 2 years ago (1 children)

Yeah, and that was on top of having it "suggest" a 25% tip, which I had to manually type in a custom amt of 0. I'm not tipping for goddamn takeout ffs

[–] [email protected] 5 points 2 years ago

Automatic and compulsory tipping culture in the US for every single thing is just out of control.

[–] [email protected] 10 points 2 years ago* (last edited 2 years ago) (5 children)

Cost of takeout bags, containers, IT, all that jazz,

And then we subtract the cost of plates, dishwashers, chairs, menus, tables, IT for their internal POS and seating systems... gosh, sounds like I should be getting a discount!

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[–] [email protected] 5 points 2 years ago

That’s crap too because of you dine in and have leftovers they don’t charge for a take home container. They didn’t have to wash plates or silverware. It should wash out.

[–] [email protected] 4 points 2 years ago (1 children)

I don't know if this is the case everywhere, but here a lot of chains are switching to doordash partnerships, which is just gross. At this point I'll stop ordering delivery/takeout from any chain that does this because I'm just that disgusted by Doordash and Uber.

On the bright side, if you're in a city, usually there are more than enough delivery co-ops or in-house delivery services available that it's not too painful to ditch delivery apps.

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[–] [email protected] 3 points 2 years ago (3 children)

Street tacos are going to be better anyways. As good as bww might be, I'll take a truck with a passionate team any day.

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[–] [email protected] 3 points 2 years ago

Maybe the owner is taking the tips from the servers, and thia is to "compensate" that

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