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The original post: /r/pcmasterrace by /u/ChampionshipMore2249 on 2024-12-18 18:18:32.

On November 25, I purchased the MSI Aegis R2. When I received it, my friends were telling me to make sure to update my processor drivers due to the microcode issues. While we were looking into that, we discovered I didn't have the right processor. The processor installed was an i5-12600KF when the ad says i9-14900F. That's a $600 difference from their own store.

I initiated the return the following morning. While talking to customer service, I complained because they almost got away with it. They agreed to upgrade me to MSI Aegis ZS2. They said go ahead and purchase and we'll do our investigation and price match after.

I JUST got an email saying they're refusing the return for the Aegis R2 altogether.. because they're saying it's not a Newegg error? What the hell?

Pics of R2 Scam Computer Box and Specs on PC

What in the world do I do now? They're trying to frame this as if I changed the processor?

Email from Newegg.ca