Synology

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Synology

This is a place for all topics regarding Synology hard- and software - especially (but not limited to) their NAS devices.

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My Synology is on LAN but not connected to internet (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

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I am a bit at a loss what to do next.

2 days ago I got some notifications that Synology could not reach my box. When home I began checking and in fact most things could not find the box. (though fascinatingly SMB could access the box - Lightroom was happily seeing its files on the NAS).

Then I used Synology assistant and found the box (with a new ip ..ugh). But even when I connected the box is not connecting to the internet. I can access it via WIFI on my LAN .. I see the router sees the box, but I cannot connect to the internet.

(I attempted restoring network settings from backup, I rebooted router and box .. no change)

Has anyone seen anything like this before?

Is there any good guide how to re-set and set up network settings and external access ?

If I need to restore to factory settings what is the best way to get back up ad running after? and not lose my data?

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[–] [email protected] 1 points 1 year ago

How did you set up your remote access?

If it was simple port forwarding you might need to reconfigure it with the new ip.

Should be easy to set up.