I know I can spoof my useragent, it's just ridiculous that such a massive app doesn't support an equally massive browser.
Try the user agent switcher add-on. The volume of times I've changed my agent to chrome and had a site work perfectly is infuriating.
They said they know about that, but it’s ridiculous.
My problem was that CloudFlare refused to validate me when I have it enabled. I could have stock FF UA, but if my user agent switcher addon isn't disabled then I didn't get to use Crunchyroll and a few other sporadic sites.
I still doesn't work even if I have changed user agent to chrome. I guess they have some other mechanism to find the browser.
That's okay, I use Firefox and don't support Snapchat.
You should submit something to the webcompat website. It would help and they'll contact Snapchat and see what they can do.
I doubt that a company with billions in revenue and thousands of coders is going to change mind after that. They exactly know how many people are getting the error and intentionally decided to implement it
At the same time, the variables in that calculation might change over time. If it becomes easy enough for them to support it, or the costs of not supporting it get too high, they might change their minds.
Alternatively: wean yourself and your friends off of snapchat. In my part of the world, snapchat isn't popular anymore. It doesn't offer anything new and so barely anyone uses it.
If Snapchat does nothing, the Firefox team will change the user agent to trick the website into thinking it's something else.
I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.
In this day and age it's more work to explicitly not support a browser than it is to support it...
Sort of. I imagine the idea is they only need to test on Chromium-based browsers.
So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they're putting in extra code to detect Firefox and serve a "we don't support your browser" page when they could just... not. And if a user complains about X, they could say we don't test on Firefox, try on Chrome.
Yeah, but by putting up the "we don't support this" banner, they won't have to deal with the complaints in the first place.
It's also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.
Another side I haven't seen mentioned
It might be easier to track users in Chrome. If even a few users open it in chrome instead of Firefox, that's a benefit for them
As @[email protected] always emphasises: make sure to file a report at https://webcompat.com!
We ask everyone to file their reports, because all reports are really useful. Even if we don't respond to every single thing you report, it's a signal that we're processing in many different ways. (...) please, keep reporting all issues you see, because every single blip counts!
https://www.reddit.com/r/firefox/comments/1de7bu1/comment/l8ghtr2/
never knew about this but I'm definitely going to start using it
@Vincent @potentiallynotfelix I mean, yeah, but we know about Snapchat. https://github.com/webcompat/web-bugs/issues/107613
Fuck every form of this. Website: you deliver the document, and I decide if it works.
You are supposed to do feature detection, not user agent detection since it is easily spoofed, isn’t realiable, & doesn’t account for literally all the alternative UAs that can support it. This is bad/lazy practice.
Fx doesn’t always have all the features you need, but often it usually does & where I have seen this as being deployed is management saying it isn’t worth the effort to support. Just having one person on the team running Fx is usually enough to catch the game-breaking bugs.
I didn't even know that there was a Snapchat for web
I’m just surprised people still use it.
Snapchat has a web client? :o
~~you can't snap, can only message~~ edit: im wrong you can snap now.
doesnt that kind of defeat the point ?
Dunno never saw the appeal anyway
what even is the point of snapchat?
well it was sending nudes at first, before people realized that nothing really got erased
I would simply not use the service. Capitalism says good services are rewarded for being good, the inverse would be they dont get to make money off of you for a bad service
It actually works just fine if you change your user agent. BTW Snapchat likes to break support for Firefox or re-enable support all the time. Don't know what their issue is but whatever.
doesn't it utilize some fancy camera APIs or whatever? last time I tried it on firefox with a spoofed user agent there were errors in the console
yeah it just won't let me in on firefox at all, i had to use chr*mium 🤮 in a vm to get in
… Snapchat for web??? Wtf
Well keep logging in via firefox. Send them a message
based sway user
How can you tell? Looks like either i3 or sway, and that's coming from another sway user lol
Just another feature imo
On desktop (which is what the website in question is mostly loaded in) is 6,6%. Still isnt huge but definitely more significant.
Wow Firefox just barely beats out Samsung internet and opera???
I knew chrome had the majority but I didn't know even edge was above Firefox in market share.
There's like 30 people at the company I work for. 8 of them use Firefox only, about 10 of them use Firefox half of the time when chrome breaks or hogs every resource possible.
Have I ever told you the story of Darth Microsoft Teams? Only Chrome and Edge. Some limited stuff works in Firefox, but it's flaky at best.
As a firefox user... This.
Calls work now, but dont you dare share a screen in the call.
... But meetings work fine, even if you share a screen. Thanks microsoft.
I just want to say, this is less bad than websites requiring that you use internet explorer.
Those were dark days.
I can reach the login page on FF Mobile with user agent switcher + desktop mode
Use a user agent switcher, works for me.
Firefox doesn't support snapchat? Finally a good feature.
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