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Discord != Documentation (lemmy.dbzer0.com)
submitted 11 months ago by [email protected] to c/[email protected]
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[-] [email protected] 284 points 11 months ago
[-] flambonkscious 116 points 11 months ago

Yes! Discord is such a black holes for good knowledge, it's a crime

[-] [email protected] 23 points 11 months ago* (last edited 11 months ago)

Does Discord now offer the ability to save/fav comments to find them again? When I used it the last time, i was amazed how everything just scrolls by without a possibility to hold on to something.

[-] [email protected] 30 points 11 months ago

Since being forced to use this terrible communication method in my teams and groups, I’ve been copy-and-pasting good Q&A threads into text files that I push to an enterprise GitHub repo for perma-store. At least that way other engineers and myself can either use GitHub’s search or clone the repo locally, grep it, and even contribute back with PRs. Sometimes from there, turn into a wiki, but that’s pretty rare. My approach is horribly inefficient and so much stuff is still lost, but it’s better than Discord’s search or dealing with Confluence.

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[-] [email protected] 15 points 11 months ago

Got this issue with the Voron 3d printer project. They claim RepRap open source heritage but then hide most of the discussion behind discord's doors.

[-] [email protected] 189 points 11 months ago

I fucking hate Discord. It's a walled garden. You need an account to see the content and you can't google shit. It might be great for real time communication, but I can't grasp how its usage has evolved beyond any of that.

[-] [email protected] 35 points 11 months ago* (last edited 11 months ago)

Lexical (rich text editor by Facebook) recently "migrated" their Github discussions to Discord... I have a question that I can see was asked on the discussion, as it appears in my search results on DDG, but I get a 404 when I try to open it. The fuckers deleted the discussions!

Of course, Discord only has poor-quality answers to that questions as it gets asked every week and maybe gets answered in a different way every time. Quality of discussion is much lower.

[-] [email protected] 16 points 11 months ago

The fuckers deleted the discussions!

This is a very Facebook-like thing to do. They are openly hostile towards everyone, including their users and advertisers. Shit stain of a company that constantly makes the worst decisions.

[-] [email protected] 35 points 11 months ago

It's because a traditional forum has to be hosted by the project maintainer and then appeal to users enough for them to create an account there.

Compare that to Discord. Most users already have a Discord account and it's relatively easy to set up a server on there. Plus it happens to be the communication tool for young people.

It makes sense, but it's sad nonetheless.

[-] [email protected] 66 points 11 months ago

The problem is discoverability. And that's where I don't get why anyone in their right mind would use Discord for stuff like that.

Say, you have Github, a forum or even a subreddit for your project.

Somebody asks a question, you answer it.

Somebody else has the same question. Either they are intelligent enough to find it themselves or they ask and you just link your old answer. Done.

On Discord, it's basically impossible to find an answer that is more than two screens full of posts ago. So you have to keep answering the very same questions all the time.

[-] [email protected] 39 points 11 months ago

That's the exact point. It's not only that you can't google shit, even within Discord itself it's incredibly hard to find the relevant information. BTW, did I already say that I fucking hate Discord?

[-] [email protected] 13 points 11 months ago

I'm starting to get the feeling that you don't approve of Discord.

[-] [email protected] 17 points 11 months ago

It's great for real time discussion. It's terrible for anything else.

It's IRC, not a forum.

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[-] Kecessa 13 points 11 months ago

It's also an issue with Reddit/Lemmy though, there's a good reason why old forums have long, in depth discussions and all alternatives don't, people have to keep recreating discussions on subjects because they don't get bumped to the top even if they're popular.

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[-] [email protected] 12 points 11 months ago

Subreddits and GitHub discussions exist and don't require accounts to view nor do they require hosting anything.

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[-] [email protected] 24 points 11 months ago

All those reddit communities who migrated to Discord are in for a shock when they pull the exact same shit in a few years.

I use it, but it's basically "Free Ventrilo but not as shit." I have nothing of any value on it. It can be yoinked behind a paywall at any time.

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[-] [email protected] 86 points 11 months ago

I recently built a 3D printer where the entire community for it lives on Discord. Their website instructions are horrifically out of date because all of the current changes have been discussed at some point on Discord. What should have been a 2-4 day project turned into a 2-3 week project due to the garbage involved in trying to strain information out of a massive multi-channel group chat with terrible search.

[-] [email protected] 53 points 11 months ago

It wastes everyone's time. The project maintainers have to keep answering the same questions, and the users don't have instant access to answers

[-] [email protected] 20 points 11 months ago

Why would any sane developer want to use this system to "document" their project? Written docs have worked well for a million years and there's no need to change them.

[-] [email protected] 14 points 11 months ago

You can even include them in your version control system and allow others to suggest changes

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[-] skullone 20 points 11 months ago

What 3d printer is this so I can avoid it?

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[-] [email protected] 77 points 11 months ago

Also "I'm so sick of this question" well then put the answer somewhere that's indexed by search engines. Siloing knowledge into discord is an awful idea.

[-] [email protected] 27 points 11 months ago

There was a man at CERN once who was sick of questions. His name was Tim-Berners Lee.

[-] [email protected] 18 points 11 months ago

I hate the amount of software that is gated behind a Discord server.

No, I don't want to join your garbage Discord server just to use your software. Just host it somewhere else.

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[-] [email protected] 54 points 11 months ago

Discord != Support
Discord != Archive
Discord != Issue tracker
Discord != Update news distribution platform

[-] [email protected] 46 points 11 months ago

Requests to Discord are blocked by my company’s newest filters as “gaming”. 😶

[-] [email protected] 32 points 11 months ago* (last edited 11 months ago)

I mean, it's not wrong? Discord is still primarily a gaming app built as a replacement for TeamSpeak and Ventrilo. The non-gaming use cases are still in the minority.

[-] [email protected] 28 points 11 months ago

It's still a shit ruling. Back in the day they just blocked all .io sites so you couldn't play agar.io and so on. But all the IT sites we used were also blocked by that. So we had to go and ask the guy for every single one until he grew sick of it and opened it again

[-] [email protected] 11 points 11 months ago

That's like not letting Muslims on a plane because some are terrorists. What a lazy approach.

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[-] [email protected] 39 points 11 months ago* (last edited 11 months ago)

Kids these days:

StackExchange bad! Those elitist pieces of shit closed my question I did 0 research for and they were not nice.. Imma go and ask the same question on The_Next_Place, where there's still someone who hasn't gone mad answering it for the thousandth time.

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[-] [email protected] 39 points 11 months ago

I'm 50 and I have a 23 year old "RTFM" t-shirt.

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[-] [email protected] 33 points 11 months ago

I could see the paradigm shifting over the years on reddit. They don't approach the internet as a knowledge base but a personal assistant chat. That's when I knew the value of the site was on the down swing.

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[-] [email protected] 33 points 11 months ago* (last edited 11 months ago)
[-] [email protected] 18 points 11 months ago

Sounds like my situation. Running a program, it has an error and crashes. Support page says ask in discord. I do. Crickets. I ask again a day later. I get told off bc I asked once already and the devs know. I ask how I'm supposed to know that since literally no one replied to me. I was further chastised that I should know that they know. I gave up.

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[-] [email protected] 33 points 11 months ago* (last edited 11 months ago)

One wouldn't be too wrong to point at similarities between cancer and Discord in how it quickly takes over different systems (e.g. issue tracking, discussions, Q&A, documentation) and replaces them with a single non-functional thing (chat).

But, to play the devil's advocate, Discord seems to have some kind of a forum functionality, however I've never encountered those Forum Channels myself.

[-] [email protected] 11 points 11 months ago

I’ve only seen it so far in the discord group for the city building game Cities: Skylines. And it’s still a mess.

[-] [email protected] 29 points 11 months ago

Agreed. Trying to find answers for questions probably already asked on Discord is impossible.

[-] [email protected] 21 points 11 months ago

And then some uppity moderator of some Discord channel for a niche mod for some game gets pissed at users for asking the same question repeatedly, when it's not obvious at all from any non-Discord source.

Looking at you, Our Summer Car -_-

[-] [email protected] 28 points 11 months ago

So much yesss, that drives me nuts, regardless of age!
I know that it's just hip and familiar to many, so I put with it with the few projects I'm really interested in and I can't say it doesn't work well, but please, why are there SO MANY??

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[-] [email protected] 25 points 11 months ago

I think it can be useful for complex questions, but in my experience most of these discord servers are full of people asking very basic questions and very jaded people giving incredibly rude and cynical answers

[-] Kecessa 15 points 11 months ago

Very complex questions should be discussed on traditional forums.

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[-] [email protected] 22 points 11 months ago* (last edited 11 months ago)

This hits home. Discord is a terrible product I don’t know why anyone likes it.

[-] platypode 11 points 11 months ago

It's admittedly quite good at what it was originally supposed to be: a voice chat service for playing games that's easy to join, use, and share. The troubles began when they started trying to pivot to be a general-purpose public internet space provider, because the platform was never supposed to be that and they've done absolutely nothing to support it.

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[-] [email protected] 15 points 11 months ago

Hate this so much, very much into 3d printing (voron right now) and huge parts of the community are on discord it's just an absolute pain to use

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[-] [email protected] 13 points 11 months ago

Totally agree, please let the doc be doc, not a chat.

PS: what were the original subtitles of the screenshot? :)

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this post was submitted on 28 Jul 2023
1022 points (98.9% liked)

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