this post was submitted on 23 Jul 2023
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... is it possible to do any kind of business and/or have regular conversations without having to use whatsapp as a main way of communication?

If you'd like you can say in what country you're living.

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[–] [email protected] 56 points 1 year ago (1 children)

USA here. No we don't use WhatsApp at all. I communicate with all friends and family on Telegram or SMS. For work we use Slack. I refuse to have any Facebook anything installed on my phone (I don't use social media anyway....except for Lemmy now I guess if that counts haha)

[–] [email protected] 4 points 1 year ago

I'm a proponent of breaking social media into two categories. There should be "personal media" or something where you use your real name and information, and some other name for social media that you use an alias. The fact Reddit/Lemmy are in the same category as Facebook seems dumb. We need a better way to describe it. Depending on how you define it, news sites with comment sections could be called social media if you wanted to, but it's clearly something different than Facebook.

[–] [email protected] 20 points 1 year ago (3 children)

Yes? And America? Wtf kinda country forces whatsapp?

[–] [email protected] 17 points 1 year ago

I don't think the implication is that the government is forcing anyone to use WhatsApp, but that in some places it controls enough share of the messaging market that people are forced to use it because that's what everyone else is using.

[–] roterkern70 17 points 1 year ago* (last edited 1 year ago) (1 children)

No one said it is forced. It ia relatable to me as I live in East Europe and all my people use WhatsApp. It really is the main way of communication.

Businesses also use WhatsApp. Like boutique or handmade good stores, to have special requests or, for anything you can name as a conversation.

We have family group in WhatsApp. Any special occasion or events, we communicate on that group.

Like, 10-15 years before, it was MSN or equivalents. It evolved to WhatsApp. Telegram, too.

edit: Sorry I misread the title :) But I still don't think people are forced to use WhatsApp. This is the way it goes.

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (3 children)

No one said it is forced

The OP uses the word forced in the title

[–] [email protected] 23 points 1 year ago

Yeah but one can infer that it's not a literal governmental force but a societal force

[–] [email protected] 16 points 1 year ago* (last edited 1 year ago) (1 children)

Thank God we’ve kept the Reddit tradition of not reading the article, the comment, or the post title.

I was starting to miss that.

/s

[–] roterkern70 5 points 1 year ago (1 children)

Isn't it so cool? It keeps me motivated to argue.

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[–] [email protected] 6 points 1 year ago

Remember when it used to be $0.10 or like a quarter per sms message or something ridiculous? Back when you didn't have a proper web browser etc on your phone. You know before smartphones were a thing. The companies were able to hold us hostage for text messaging etc because of that.

Now imagine you live in a country where they tried to do that post smartphone's. Everyone in those countries de facto turned to alternate services like WhatsApp for texting and even calling. So it wasn't like a government mandated thing. But it was more of an effective mandate because of carriers. This includes most of the world outside the United States. Over in Europe. WhatsApp is common for this very reason. South America again same thing. All because of carriers trying to overcharge but forgetting the internet had become a thing in everyone's life.

[–] [email protected] 19 points 1 year ago* (last edited 1 year ago) (1 children)

UK here. Most people I work with will have Signal or Telegram. However my kids and the parents groups and schools all use WhatsApp.

None of them could get their friends to switch from WhatsApp. Nobody gives a shit at all about Meta and their dodgy data practices. Convenience is king. "aLL mY frIEnDs aRE oN WHatSaPp!"

They will literally be excluded if they don't use it.

Super-frustrating and makes me feel pretty helpless tbh.

[–] [email protected] 6 points 1 year ago

Basically the same here. WhatsApp is basically "dial-a-boomer" on my phone.

Little sad that Signal dropped SMS support, but I get it.

[–] [email protected] 18 points 1 year ago

I'm from Europe, and for years I'd been using WhatsApp because everyone expected me to even though I didn't feel comfortable using it at all (because I care about my privacy and apparently not all of my friends/family members do). At some point I was forced to accept new terms that basically said it was okay for them to sell my data and that's where I drew the line and told everyone that I would no longer be using WhatsApp and that if they wanted to reach me they could call me, text me or message me on Telegram. I immediately uninstalled it.

I noticed friends and family found it a bit odd and inconvenient that I'd stopped using WhatsApp. And many companies seem to use WhatsApp to contact their customers (why can't they just email me instead...) and it seems they automatically assume everyone uses it, which I find a bit annoying. But ever since uninstalling it no one has been able to convince me to reinstall it and I plan to keep it that way.

[–] [email protected] 16 points 1 year ago

US here. Companies I work for use Teams, Zoom, Outlook, WebEx, RingCentral, GChat for comms.

Personally among friends and family, we use Signal.

Nobody I know uses WhatsApp or even has it installed.

[–] [email protected] 15 points 1 year ago* (last edited 1 year ago) (2 children)

USA here - I work for a fortune 500 technology industry company...We use MS Teams internally for most stuff, mostly use MS Teams for organized conf calls internally and with customers, and then use regular text messaging for one-off messages with each other and customers. We don't use whatsapp at all for anything - I am pretty sure I don't even have a whatsapp account.

None of my friends use whatsapp either. I communicate with most of my friends and family via text message, a few of my more paranoid friends will only chat via "Signal", and then for bigger group chats we use Discord.

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[–] [email protected] 15 points 1 year ago* (last edited 1 year ago) (1 children)

I'm in the US. Never used Whatsapp in my life, and don't know anyone that does. I just text people. It would be weird if someone tried to get me to use WhatsApp and tbh I'd probably just say no.

At work we use Slack and Google Meet.

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[–] [email protected] 14 points 1 year ago* (last edited 1 year ago)

My company used to use WhatsApp for official communication. Then it came out that Facebook was going to start collecting a whole crap ton of information from users, so I downloaded Signal and told my small group of coworkers that WhatsApp was not secure for official communication. They all downloaded it and eventually the whole company moved to it.

All it takes is a few people to switch over in a friend group or work setting and for them to advocate for its benefits to get large groups to move. Gotta keep pushing for it.

Edit: This is the US where most people use SMS for personal communication though.

[–] [email protected] 13 points 1 year ago (1 children)

I'm in the US and we use SMS instead of any specific app. It's a pretty shitty protocol, but it's at least not tied to any company.

Maybe in 2040 we'll get an upgraded protocol when companies megacorps actually decide to try and bridge protocols.

[–] [email protected] 6 points 1 year ago (4 children)

Modern Android devices already use RCS, we just need Apple to get on board.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

Apple is well known for their love of open standards, of course…

Edit: I really wish they would. I have an iPhone and cannot stand how they hold back multimedia messages when non-Apple phones are included.

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[–] [email protected] 12 points 1 year ago (1 children)

German here. My last employer was visibly confused when I told him that I neither have a Whatsapp account nor a smartphone, and didn't want either one. Apparently it was his preferred way of changing shifts last minute and he was pissed that I didn't want to participate in that bullshit. So you want to send me a notification after effing midnight that I have to come in at 5 AM instead of 6 AM? Miss me with that shit.

Luckily I found a better job elsewhere (and they do NOT require any social media accounts - if they want to change something, they call me and ASK whether I am ok with it).

[–] [email protected] 5 points 1 year ago (7 children)

That's crazy, my employer won't even call my cell phone unless it's a dire emergency, which pretty much never happens.

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[–] [email protected] 10 points 1 year ago

Australia here.

None of my friends or clients have ever contacted me in whatsapp.

I use telegram with my friends.

In SEA it seems like everyone is using Line. Fuck me I hate line.

[–] [email protected] 10 points 1 year ago

Norway. For whatever reason, Whatsapp hasn't really taken off as far as I know. Instead people are all over the place with messaging services. Snapchat, Facebook Messenger, Instagram DM, Signal, Telegram and SMS. I'm sure there's more.

[–] [email protected] 9 points 1 year ago* (last edited 1 year ago)

U.S., and I don’t know how many businesses here use it, but I think it’s quite possible to avoid using it socially here. I’m not sure if I even know anyone who does use it, and certainly no one has asked me to get one.

[–] [email protected] 8 points 1 year ago (1 children)

USA here. Only reason I have WhatsApp is to stay in touch with friends in Europe and South America. Not a single one of my American friends or relatives uses it.

[–] [email protected] 5 points 1 year ago (3 children)

Yep. USA is really just iMessage/SMS, with maybe Discord/GroupMe sometimes

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[–] [email protected] 8 points 1 year ago

We use whatsapp at work because a majority of people have iPhones, not an issue but group chats with Android users (half of the department I'm working for, myself included) cause issues with the actual texts.

From what I've looked into, simplified, Apple is at fault for not properly implementing cross-compatible version of imessage. (Iirc, it's RTC but can't quite remember all at the moment)

[–] [email protected] 8 points 1 year ago

Filipino living in Singapore, married to a Japanese:

Philippines - Facebook Messenger (they love Facebook there) Singapore - WhatsApp (everyone uses it here, especially businesses, so it's hard not to have it installed) Japan - Line (I think it's because of the stickers and emojis?)

[–] [email protected] 8 points 1 year ago

Japan. I've never used whatsapp. It is neither popular here nor important for business communication.

[–] [email protected] 8 points 1 year ago (1 children)

South America, Brazil. Everything has been taken by meta. From private to business. If you don't use it, you get that look as if you were some strange unfit person. Try to challenge somebody asking why there is no alternative, you'll get that look again. Doctors, lawyers, real estate, rentals, pharmacy, schools, online classes, local business, everyday communications, online purchases, receipts, invoices, returning items you bought, financial advices, government related stuff (gov won't do a damn thing to include another official channel of communicating, it suites them very well, "Please use whatsapp for your convince, we want you to be satisfied", not the other way around. You ain't survive without this crap. Don't resist or else.

[–] [email protected] 9 points 1 year ago (2 children)

That is fucking horrifying. How did it ever get to that point?

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[–] [email protected] 8 points 1 year ago

Norway. I've never used WhatsApp and don't know anybody that uses it. Everybody is on Facebook messenger, snapchat or discord.

[–] [email protected] 8 points 1 year ago (1 children)

The Netherlands and I barely use anything else to communicate with friends and family. Whatsapp is pretty much the only means of communication people use here.

[–] [email protected] 5 points 1 year ago

Same in Belgium and Germany IME.

[–] [email protected] 8 points 1 year ago (1 children)

México. Everyone uses whatsapp. For personal communication or work. Businesses have their accounts you can order stuff through. Nobody uses SMS or pretty much any other chat app.

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[–] [email protected] 7 points 1 year ago (3 children)

Yes, whatsapp isn't popular here, but we are forced to use Facebook Messenger so Zuck's got it covered.

Philippines.

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[–] [email protected] 7 points 1 year ago

America. Most everyone uses SMS. Unlimited SMS texting is standard for nearly all cell plans.

[–] [email protected] 7 points 1 year ago

Salvadorian here. Ppl here definetly use whatsapp as a pretty much jack of all trades, including work stuff. Weirdly enough people don't care about privacy, despite the fact that any other messenger app is far way superior that whatsapp, people just don't use it or put any excuse to not even try.

Hell, if you tell em "I don't have an account/wa installed" like myself, they pretty try to exclude you or advice you to install it and to stop being a pain in the ass to deal with, it's just plain ridiculous

[–] [email protected] 6 points 1 year ago (2 children)

Dutchman. Whatsapp is not used for business in any instance I am aware off, nor should it be because of many compliance reasons. But private conversations/group chats are next to impossible without whatsapp.

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[–] [email protected] 6 points 1 year ago

French here.

I chose to "force" my way out of WhatsApp and facebook messenger. All my friends and family used it, as well as some colleagues. I managed to move my family group chat to signal, and then chose to lose all the other group chats and see how it would work after a few months. In the end, the most important people to me moved with me. As for the other ones, it made planning for events and such a bit harder, but it didn't prevent me from keeping in touch with anybody.

[–] [email protected] 6 points 1 year ago

NW Europe here.

I can’t stop using WhatsApp without taking a significant hit to my social life.

[–] [email protected] 5 points 1 year ago

Canada. Email, SMS.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

Murican here: Yes, I don't really use apps at all to communicate with people I know outside of work. The last time I used Whatsapp was when I was dating this girl who originally from Brazil. After we broke up I never had a need to use it.

[–] [email protected] 5 points 1 year ago

In Italy everyone and their mom use Whatsapp, even if I need to communicate with a business like for ordering a medicine at a pharmacy, I can call them on their land line (absolutely no thanks) or I can send them a Whatsapp. I have telegram just for public group chats and matrix for the fediverse group chats, no one irl use signal or matrix, a few have telegram but WhatsApp is the standard here

[–] [email protected] 5 points 1 year ago

Yep, in Brazil it’s the unwritten rule that you must have WhatsApp. SMS or iMessage are usually seeing as something bad and telegram for the “people that want to protest “

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

Lost a bunch of contacts after ditching WhatsApp a few years back but eventually managed to get most of my valuable ones to use Signal.
Work-wise everyone uses WhatsApp, for example my team has a group chat that I am not a part of, so I am losing some info on that side.
When traveling I also get a lot of prompts to use WhatsApp for example two hotels we stayed at this year did concierge only via WhatsApp.

P.S. Shameless plugin for /m/Signal

[–] [email protected] 4 points 1 year ago

Estonian here.

I use WhatsApp to talk to my mom and we aren't allowed to use it for work. Only our locally hosted Skype instance for business talk, even teams is off limits for more secret stuff since its not fully locally hosted.

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