zinjanthropus99 at 2024-02-06 20:23:13+00:00 ID: kp87xny
I would encourage you to look at the Trust Pilot reviews for LLO DK. They are not what they used to be.
this post was submitted on 06 Feb 2024
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SilveredUndead at 2024-02-06 20:50:18+00:00 ID: kp8cuk6
Bad advise. LLO is still any renters best bet, and avoiding them is not going to do OP any favours.
There aren’t a lot of strong alternatives that I know of.
zinjanthropus99 at 2024-02-07 02:30:35+00:00 ID: kp9wwrb
LLO has a 1.8 rating on TrustPilot from actual users. Your Reddit opinion is more valid than all the bad experiences of people LLO didn’t help who paid for help? If a 1.8 rated company is OP’s best bet, OP is screwed.
I am only suggesting OP reads the reviews and then acts.
K_K_Rokossovsky at 2024-02-07 03:55:06+00:00 ID: kpa954s
Theres a strong bias in trustpilot reviews since people with negative experiences are more likely to post a bad review than someone with a good experience. Coupled with a very complicated field where people think they are entitled to X which may be something that is completely outside LLOs control or ability and you have a recipe for low ratings.
SilveredUndead at 2024-02-07 12:31:54+00:00 ID: kpblu0r
So I’m a landlord. I have two strong counter arguments, which explains the low rating, and why it won’t matter to OP:
- Landlords generally never have a favourable interaction with LLO if a case is raised. A lot of them will file a negative review with LLO when that happens. I know this happens, because I’ve heard this from other landlords, some who claims to have filed multiple negative reviews.
- Some renters with illegitimate complaints will run into a brick wall with LLO. They know the law, and they know when they have a case and when they don’t. If you’re being an idiot, breaking the contract, and then complaining to LLO about the repercussions, you’ll get denied. You are then likely also the type of individual to file a negative complaint, because you’re a whiny Karen type that can’t accept that you’re wrong.
OP has a legitimate case, and wont be affected by the nature of the vast majority of those reviews.
MorbidSedation at 2024-02-06 16:16:08+00:00 ID: kp702v5
Can the landlord take revenge?
Uh yeah, absolutely. He might be breaking some laws, but he'd still be able to do so. There's nothing guaranteeing against that.
Educational-Fruit-16 (OP) at 2024-02-06 16:18:26+00:00 ID: kp70gxd
Would you advice against filing a case?
MorbidSedation at 2024-02-06 16:26:34+00:00 ID: kp71vp9
Not at all, since you say it's clear cut. Get what is yours, but there's always a chance for revenge from greedy landlords.
SilveredUndead at 2024-02-06 20:48:52+00:00 ID: kp8cl01
My advice would be to ensure written documentation for his refusal, file the case, and if you are subjected to anything resembling harassment, file another case with LLO. Keep meticulous track of what happens and when, and store all communication, and keep it all in writing. If the landlord manages to catch you in a call, follow up with a mail confirming the phone call, with a request for the landlord to confirm as well. Do nothing without having it in writing, and make it clear to the landlord.
It might not be comfortable to be this defensive, but it protects you from potential backlash. The more you keep it professional and in writing, the less the landlord will want to act petty, because they know they will lose any case raised against them by LLO.
If your lease is time limited (they usually are, as it’s otherwise nearly impossible to evict you), then just keep in mind that it probably won’t be renewed.