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The original was posted on /r/datahoarder by /u/tex_willer_ on 2024-01-24 13:30:58+00:00.
Hello, on a 6-drive pool of 2-way mirrored Exos X16 drives, I have been running into a SMART failure for several days. I was about to put the drive for RMA but then, unexpectedly, the SMART runs started to pass again (which I was greatly surprised with).
I was curious if I could have some assistance parsing the SMART output and help decide whether to initiate RMA process on this drive as I am now confused. The conventional wisdom tells me that I should replace the drive on a first SMART failure but I have not heard of a drive failing SMART only to pass again.
Here is the drive's full SMARTctl output - would appreciate thoughts on how to handle this? The drive is under warranty.
=== START OF INFORMATION SECTION ===
Model Family: Seagate Exos X16
Device Model: ST14000NM001G-2KJ103
Serial Number: ZTM0DYQH
LU WWN Device Id: 5 000c50 0dcabf378
Firmware Version: SN03
User Capacity: 14,000,519,643,136 bytes [14.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-4 (minor revision not indicated)
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Jan 22 15:24:44 2024 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 567) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: (1266) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x70bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 073 064 044 Pre-fail Always - 226004580
3 Spin_Up_Time 0x0003 092 091 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 168
5 Reallocated_Sector_Ct 0x0033 099 099 010 Pre-fail Always - 5744
7 Seek_Error_Rate 0x000f 081 060 045 Pre-fail Always - 119727214
9 Power_On_Hours 0x0032 089 089 000 Old_age Always - 9953
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 168
18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 090 090 000 Old_age Always - 10
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 070 050 040 Old_age Always - 30 (Min/Max 13/40)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 140
193 Load_Cycle_Count 0x0032 064 064 000 Old_age Always - 73368
194 Temperature_Celsius 0x0022 030 045 000 Old_age Always - 30 (0 13 0 0 0)
197 Current_Pending_Sector 0x0012 096 096 000 Old_age Always - 2696
198 Offline_Uncorrectable 0x0010 096 096 000 Old_age Offline - 2696
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 6365h+55m+30.422s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 53844360169
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 219364534140
SMART Error Log Version: 1
ATA Error Count: 10 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 10 occurred at disk power-on lifetime: 9722 hours (405 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 29d+18:15:41.474 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:41.473 READ FPDMA QUEUED
60 00 10 ff ff ff 4f 00 29d+18:15:41.473 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:41.473 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:41.467 READ FPDMA QUEUED
Error 9 occurred at disk power-on lifetime: 9722 hours (405 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 29d+18:15:33.438 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:33.437 READ FPDMA QUEUED
60 00 28 ff ff ff 4f 00 29d+18:15:33.425 READ FPDMA QUEUED
60 00 18 ff ff ff 4f 00 29d+18:15:33.415 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:33.415 READ FPDMA QUEUED
Error 8 occurred at disk power-on lifetime: 9722 hours (405 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 50 ff ff ff 4f 00 29d+18:15:29.784 READ FPDMA QUEUED
60 00 10 ff ff ff 4f 00 29d+18:15:29.783 READ FPDMA QUEUED
60 00 68 ff ff ff 4f 00 29d+18:15:29.779 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:29.761 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:29.760 READ FPDMA QUEUED
Error 7 occurred at disk power-on lifetime: 9722 hours (405 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 a8 ff ff ff 4f 00 29d+18:15:24.420 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:24.409 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:24.409 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 29d+18:15:24.409 READ FPDMA QUEUED
60 00 e0 ff ff ff 4f 00 29d+18:15:24.402 READ FPDMA QUEUED
Error 6 occurred at disk power-on lifetime: 9722 hours (405 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: WP at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 10 90 02 40 40 00 29d+18:15:20.844 WRITE FPDMA QUEUED
60 00 10 ff ff ff 4f 00 29d+18:15:20.843 READ FPDMA QUEUED
60 00 10 ff ff ff 4f 00 29d+18:15:20.843 READ FPDMA QUEUED
`60 00 10 90 02 40 40 00 29d+18:15:20.843...
Content cut off. Read original on https://www.reddit.com/r/DataHoarder/comments/19eh50l/need_help_interpreting_an_intermittent_smart/