Sysadmin

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The original was posted on /r/sysadmin by /u/zer0_snot on 2024-01-22 15:37:14+00:00.

If you use windows 10, you might run into lots of printer problems like these:

• why is my printer showing offline even though it's on
• Why did my printing suddenly pause?
• Why didn't my printing start? (Delayed start, like 20 mins)
• Every time I cancel a job I need to do the restart printer, restart windows services $#!T!
• Why did the printer print in the wrong order

After a lot of trial and error I finally figured how to fix Canon printer issues on windows 10! This is what I did:

1. Disable windows spooler

   1. Go to Printers
   2. Click on your printer > Manage
   3. Click Printer properties
   4. The printer preferences dialog will open (general, sharing etc - the place where you choose color / greyscale etc)
   5. Click Ports Tab
   6. At the bottom, uncheck "Enable Printer Spooling"
   7. And make sure "Enable bidirectional support" is turned on
   8. Here's a screenshot:

2. Disable the Firewall:

   1. Ideally, we need to figure out what ports are wrongly getting blocked by the AV (I was using Kaspersky Plus Internet Security) but I've seen problems with other AVs as well.

At this point my printing setup works like a charm.

• Prints instantly
• Cancels instantly
• Printer never incorrectly shows offline
• The page orders don't get messed up

Hope this helps someone out there because I've gone through loads of posts on reddit while looking for a solution for myself.