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How many other businesses would we be fine with operating like this? (lemmy.world)

submitted 9 months ago by [email protected] to c/[email protected]

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[–] [email protected] 1 points 9 months ago (1 children)

Because life is unpredictable. They can't know in advance if they're going to have delays, so sometimes you just have to deal with it. This goes for any appointment based service.

[–] [email protected] 3 points 9 months ago (1 children)

But should the same courtesy and understanding be extended to the customer?

[–] [email protected] 0 points 9 months ago

Yes, which is part of why they end up running late.