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Why don't CRMs have a quick way to mark someone as no longer with the company? (lemmy.world)

submitted 5 months ago by [email protected] to c/[email protected]

32 comments fedilink hide all child comments

cross-posted from: https://lemmy.world/post/12565350

RE: sales CRMs like salesforce or zoho

Don't expect much of an audience for this on Lemmy, but:

Maybe it's just the places I've worked, but seems like I'm constantly wading through contacts who are gone - I don't want to delete them because the history could be helpful, but seems like there should be a quick, native way to mark them. Maybe once marked those names are grayed out or something.

My one company had a custom field that you could check, but then there was no special handling of those contacts in terms of how they're displayed - just you could use it to exclude results in reports.

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[–] [email protected] 7 points 5 months ago

I've used some CRMs with features like this, but at least in one of them it only existed because I had to create it when we had a contact jump from one important client company to another and it confused everyone.