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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

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2FA does not work at all, can't delete account (lemmy.world)

submitted 1 year ago by [email protected] to c/[email protected]

14 comments fedilink hide all child comments

Hi there, I've been trying to get 2FA to work on my account for awhile now, and regardless of browser I use (firefox, chrome, edge) I can not get 2FA to work. I tick the box for 2FA, scroll down, but there is no 2FA box to continue going forward with it, so I just have to untick it. I've tried on various browsers, on my PC and my phone. Neither have worked.

I like having 2FA on, so instead I was going to delete my account - however, even that does not work. I type in my password, and I get a loading icon.. and then nothing. Page scrolls up, but it does not delete my account.

Anything I can do to get either of these to work? Thank you.

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[–] [email protected] 2 points 1 year ago (1 children)

That's incredibly odd. I have to say I've never had such issues trying to get 2FA working before.

I've also never been able to not delete my account. But yeah, no error code or anything. It just resets the password box.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Check the Network tab for your request (xhr). The error should be there.

screenshot (see the Response sub-tab for a clear response after you hit the submit/save whatever button)