this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers β€” and shoppers who despise receipt checks (www.cbc.ca)
submitted 1 year ago by sbv to c/[email protected]
137 comments fedilink hide all child comments
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] [email protected] 8 points 1 year ago (1 children)

Theft is one thing and who knows what the numbers actually are for self checkout. Even with theft and us making a mistake or two, they don't have to pay cashiers, I'm sure they're coming out wayyyyy ahead.

[–] [email protected] -2 points 1 year ago

I doubt they're coming out way ahead considering these cashier's usually get paid minimum wage, Β£10 and hour to not have people steal is probably more profitable.