4 pane comic of dolan on the left and spooderman on the right
pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?
@Kedly
@onlinepersona
It's a private silo with no public indexing by search. Makes it terrible for technical topics fine for a chat platform.
It's a bad hybrid of chat and forum. None of the advantages of rich forum posts and typically too may participants for it to be easy to follow. Noticeable if you are not in the main timezone as the others.
Discord has threads and topics, but these features are a bolted on afterthought instead of core functionality so it just doesn't work as well
Ah, so the hate is mostly for it being used for things that it wasnt really built for. I can get that
Exactly!
I think the thread(s) aren't that hard to navigate or search in - assuming everything else has been set by admins properly (rarely the case). YMMV. Third-party ticketing/integration bots with major services are seamless, but or course depends on your use case.
@premeena
It's not that they are hard to navigate necessarily, it's that for a technical based community where topics can be very long lived an instant chat platform isn't really a good solution.
Where instant chat is transient, forums bridge the gap between a wiki and asynchronous chat making it better suited for the task. Throw in external indexing and information becomes far more discoverable.