this post was submitted on 05 Jul 2023
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Totally agree with this one.
I drive an old 06 and I much prefer using the the physical buttons to adjust things like music, volume, air settings. Even prefer using it to back up and having to use my mirrors and look back.
My '18 vehicle is all touch screen, cameras,etc. While the a/c functions better and I don't feel like my fillings are going to fall out from all the rattles and bumps, I find there is a real disconnect. I am even asked by others why I lean over and look at the back window when reversing.
I work in tech and I don't trust tech.
“If you think technology will solve your problems, you don't understand technology—and you don't understand your problems.” - Bruce Schneier
Yeah, I have the same experience: if you've worked long enough in Tech you know its limitations and all the ways it can go wrong hence being a bit skeptical about "high"-tech solutions for things which work fine already with "low"-tech.
Also, you're well aware that deep down it's still people having made all the decisions about how it works, only it's people one level away from end-users (people doing stuff directly for people see how actual recipients of the services react and respond, people doing stuff which then does stuff for people, do not) so the design is often worse when there is Tech in the middle. This explains the fashion-following fad of using of touch screens in cars for functions that are interacted with when a person is driving and supposed to be looking at the road.