this post was submitted on 20 Jan 2024
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The website looks kinda crappy anyway. It's essentially using a template, but still managed to screw things up with Firefox. If they can't get a templated site working properly cross browser, I don't trust their customer support because they're probably scrimping elsewhere as well.
I would assume that a small online shop has not built their own website. The message that OP got may even be a boilerplate message that goes to every store using the same backend.
Perhaps. In which case I even more strongly recommend not using it, because if they can't bother testing on Firefox, what else have they not bothered testing?
Your website tells your customer a lot about your company. This tells me they're cutting corners.