this post was submitted on 18 Jan 2024
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1 in 4 CEOs planning to replace workers with AI this year, according to recent poll::For years, scholars and science fiction writers have warned about the possibility of workers being replaced by machines. Now after the world of artificial intelligence took a giant leap forward in 2023, it appears we are one step closer to that becoming a reality. Executives of some of the largest and most powerful companies in […]

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[–] xor 4 points 11 months ago

whoa, im not blaming impoverished people with poor english from taking customer service jobs... they're doing what they can with what they have...

im saying customer service is already practically a black hole... just instead of an AI that doesn't understand or help with your problem... and regurgitates pieces of a script inappropriately, we already have that right now but with humans.