this post was submitted on 04 Jan 2024
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I’m glad to hear you say ‘regardless of age’ as it really isn’t a generation thing. I’ve met people younger than myself and I’ve had to help them navigate some basic computer stuff. it doesn’t make it easier when they get very frustrated and transfer all their anger of computers at me like I alone have created computers everywhere to annoy everyone. “WHY ARE THESE LIKE THIS.??”
It feels like we just got past teaching the population that gender doesn’t matter when it comes to using computers and it’s like we have to go through all of it again to teach the population age doesn’t matter either.
You will find people of your own generation who really hate technology. they exist everywhere and you really see it when you’re in a support role. Maybe you didn’t meet them today but it doesn’t mean they aren’t out there bugging the heck out of someone else right now what with refusing to read some super basic error message or not remembering their own password.