this post was submitted on 17 Dec 2023
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Louis Rossmann
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About Louis Rossmann
Louis Rossmann is a repair shop owner and a vocal supporter of the Right To Repair movement. He runs a YouTube channel with a variety of content - from board repair videos, to news and updates in the technology space.
His insightful and reasonable opinions on technology and product ownership tend to attract a lot of attention.
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You really have to know what you are purchasing on Amazon.
For example, I like when major brands have a storefront. I then compare prices at multiple distribution points and purchase from the best. Sometimes Amazon wins but usually other outlets get my business.
The most annoying trend recently is the online pricing versus in-store pricing being radically different. Office Depot, Target, Walgreens, and many others have gotten stupid about this especially with electronics. My new hobby while standing in line at checkout is to validate the pricing of everything I am purchasing.
I almost always end up finding something radically different.
Usually they'll price match their own web site if you complain. It's still a hassle, though.
My business is an undercutter in our industry, and our online price is the same as our in store price. Ain't nobody got time for that shit. Consequently, roughly 70% of my customers are online or phone sales and I never meet them. Suits me fine.
Not too long ago I found that Home Depot had a product cheaper than Amazon and in stock near me. When I showed up in store, it was more expensive and they would not price match their own website. So I left and ordered it from Amazon for cheaper than the in-store price. I could have gotten it cheaper from the HD website but I was so annoyed with the experience that I didn't purchase from them.
The HD website purchasing experience is dogshit anyway.