this post was submitted on 28 Nov 2023
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No Stupid Questions

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I tried getting season tickets for a local baseball team but the ordering system was quite literally designed for old people and was driving me insane:

there's no actual order page online, just this 'contact us for info!' button where you have to write them a bespoke little email - like, to a person, not just a form to fill out - and I did that and the dude ///called me//// and didn't answer when I tried to call back


why for the love of God take this to the phone?? I emailed them!!! I didn't even want to email them, i wanted to fill out a webpage and put my credit card in! and they throw up all these smarmy sAlEsMaN roadblocks, like jesus man

like is this seriously meant to be like 'oh that's such good customer service' to someone?

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[–] [email protected] -3 points 1 year ago (1 children)

I guess I just work with more complicated topics.

[–] [email protected] 4 points 1 year ago (1 children)

Yeah. That's why the most complicated topics, like astrophysics, are always described orally, rather than writing written reports

[–] [email protected] 2 points 1 year ago

You know they discuss things orally at conferences and while reviewing those written descriptions right?

Right?