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I would say it is rude. Better to send an email saying can we arrange a call?
Often times sales funnels use phone calls to create a sense of urgency, prevent somebody from having all of the information at one point in time, and of course price discovery.
A salesman, making the same sale over and over again, knows what information they need, that could be put on a web form or an email. There's a reason they're not doing that, and that probably has something to do with their profit margin.
In sales, and any customer focus job, you meet the customer where they want to be. If they come at you and email, you should respond an email, should be up to the customer to escalate the communication method.
For the sales person to escalate, means they have a sales reason for the call, usually not in the best interest of the customer