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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Is FedEx really that bad? (alien.top)

submitted 9 months ago by [email protected] to c/[email protected]

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Well, I really hoped that my Laptop will be delivered via DHL, but as it turns out, FedEx ships to Germany too...

And i´ve really seen it all, from Peoples Packages just going to Hong Kong for no reason, them not showing up, to one Persons Package even being bent 90°

And even my own experiences arent the best. last time they delivered something they just threw the package at me and ran away.

So, I just wanted to ask around if anyone actually has good experiences with them, now that I unwillingly trusted FedEx 1000€ of my Money that i likely will never see again

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[–] [email protected] 1 points 9 months ago

When shipping thousands upon thousands of packages in a single month, statistically, there will be misses as things happen. Solid deliveries that meet expectations are not posted online as, again, expectations are met. Very rarely do deliveries go above and beyond, resulting in an online post. Negative experiences result in online posts, skewing the perception that something is "bad". In general, we've been very pleased with FedEx performance globally, but there will always be areas for improvement on all sides. We share feedback with our Logistics team, but again, the numbers show that FedEx, in general, is doing a tremendous job.