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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Is FedEx really that bad? (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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Well, I really hoped that my Laptop will be delivered via DHL, but as it turns out, FedEx ships to Germany too...

And i´ve really seen it all, from Peoples Packages just going to Hong Kong for no reason, them not showing up, to one Persons Package even being bent 90°

And even my own experiences arent the best. last time they delivered something they just threw the package at me and ran away.

So, I just wanted to ask around if anyone actually has good experiences with them, now that I unwillingly trusted FedEx 1000€ of my Money that i likely will never see again

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[–] [email protected] 1 points 11 months ago (1 children)

As with any courier/delivery service it all depends where you live and how good or bad your local depot is. For some people FedEx will be the best of the lot, for others not so much. There's no hard and fast rule. In my case FedEx generally outperforms UPS for deliveries. For others it might be the other way round.

[–] [email protected] 1 points 11 months ago

In my case the local depot is going to "lose" your package unless you call immediately to their customer service line and force them to put it on a truck for delivery the next day. And then once the truck comes the delivery person will walk on your lawn, will ignore the stairs to your porch, and instead will throw your package over the porch railing resulting in at least a 4ft drop for the package, which more than likely will break it.

Luckily for my framework it came via FedEx Express for some reason, and it has to be signed for so that person actually came to the door and I actually got the package in hand instead of it being dropped.