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A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

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Is there any family friendly, simple ticketing system ? (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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I'm looking for a very simple ticketing app to self host, first to put in use my new small home lab. My family often has me as the IT guy and want a lot of stuff from me so I'd like to host a simple ticketing system such as uvdesk or glpi, self hostel, lightweight and preferably dockerised.

Do anyone knows if something like that exist ? or is uvdesk the most simple ticketing app out there ?

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[–] [email protected] 1 points 11 months ago (1 children)

I've tried a few self hosted options for this, the best so far was Zammad (can host via docker)

That being said I'm also using the free version of Atlassian Jira & Confluence. The free Jira allows multiple projects and then you can use kanban or whatever type of flow. That's to be honest maybe the easier to manage as the mobile app is pretty good and it's easy to setup vs Zammad which took a little bit of tinkering.

There is another one I cant recall the name of now, when it comes to me il add it here but it was probably too basic to be very useful.

[–] [email protected] 1 points 11 months ago

thank you !