this post was submitted on 27 Nov 2023
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Is there any family friendly, simple ticketing system ? (alien.top)
submitted 9 months ago by [email protected] to c/[email protected]
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I'm looking for a very simple ticketing app to self host, first to put in use my new small home lab. My family often has me as the IT guy and want a lot of stuff from me so I'd like to host a simple ticketing system such as uvdesk or glpi, self hostel, lightweight and preferably dockerised.

Do anyone knows if something like that exist ? or is uvdesk the most simple ticketing app out there ?

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[–] [email protected] 1 points 9 months ago (1 children)

“I understand sir, and I’m sorry to hear your WiFi is slow, I can absolutely help you with that. To get started, I’ll need your ticket number, 4-digit access PIN, and most recent math test.

Oh, I see here you earned a ‘C’, that only entitles you to 200Kbps down. If you are interested in our 1Mbps service we need proof of a ‘B’ - or if you would like to submit an ‘A’ we can offer our gold-tier 500Mbps service, and if you would like to take advantage of that offer during this marking period I can add in complementary 5ms ping SLA as well. Also your mother has told you three times to take the trash out, Anthony.”

[–] [email protected] 1 points 9 months ago

Also your mother has told you three times to take the trash out, Anthony.

Then why haven't I received a report ticket Dad?