this post was submitted on 23 Nov 2023
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Home Automation

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Home automation is the residential extension of building automation.

It is automation of the home, housework or household activity.

Home automation may include centralized control of lighting, HVAC (heating, ventilation and air conditioning), appliances, security locks of gates and doors and other systems, to provide improved convenience, comfort, energy efficiency and security.

Warning: Working with electricity can result in injury, property damage, or even death if it is not done properly. Please keep this in mind while assisting others. If you are not sure about what you are doing, hire a licensed professional.

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Hey all. My Graber shades stopped working with Alexa a few days back. I've since been in touch with the company, and they've confirmed their Alexa integration is (once again) broken for all owners.

Many users will be trying to fix their shades by e.g. resetting the connection with Alexa, resetting the app, etc . The company knows beyond doubt that they are (at best) wasting their time doing this, or (at worst) breaking their integration such that it won't work even when the integration is fixed.

Nonetheless, they refuse to communicate the issue to owners, either by email or social media.

Take a look at their Alexa Skill reviews (screenshotted below) if in any doubt of how well the integration works. If you want reliable shades from a reputable company that respects its users, I would strongly recommend looking elsewhere.

โ€‹

https://preview.redd.it/n7j8cifuyz1c1.png?width=320&format=png&auto=webp&s=d30dcbdb4f449654c5a3d65e1601af988cd64ea7

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[โ€“] [email protected] 1 points 11 months ago

that's really frustrating to hear. It's disappointing when companies don't communicate issues like this to their customers. Thanks for the heads up, I'll definitely be looking into other options for smart shades.