Hey all. My Graber shades stopped working with Alexa a few days back. I've since been in touch with the company, and they've confirmed their Alexa integration is (once again) broken for all owners.
Many users will be trying to fix their shades by e.g. resetting the connection with Alexa, resetting the app, etc . The company knows beyond doubt that they are (at best) wasting their time doing this, or (at worst) breaking their integration such that it won't work even when the integration is fixed.
Nonetheless, they refuse to communicate the issue to owners, either by email or social media.
Take a look at their Alexa Skill reviews (screenshotted below) if in any doubt of how well the integration works. If you want reliable shades from a reputable company that respects its users, I would strongly recommend looking elsewhere.
https://preview.redd.it/n7j8cifuyz1c1.png?width=320&format=png&auto=webp&s=d30dcbdb4f449654c5a3d65e1601af988cd64ea7
