this post was submitted on 15 Nov 2023
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Why does every design flaw from Apple, no matter how minor, get a “-gate” name like it’s some world-ending controversy?
because apple keeps denying that all of these flaws are not flaws but "made that way to make your life better"
so the more flaws an apple product has, the more it's supposed to make your life magical!
if they admitted to errors, then there wouldn't be -gate... for example, butterfly-keyboard-gate - just admit the whole thing sucks and tell the truth. That keyboard sucks.
Same as for the touchbar - you notice they don't say anything about it. Just say "the touch bar isn't performing the way we envisioned it, so we're killing it" instead of saying "touchbar is the greatest thing!" but then pull support and don't update it in the 7 years since 2016 and then kill it silently.
Can you find me an example of any other laptop manufacturer acknowledging negative things about their own products? Like an Acer representative apologizing for the shitty thermals on their $1000 gaming laptops, for example?
Why is only Apple held to this standard?
Just chiming in here, as an owner of a $2000+ when new 2017 macbook pro that apparently isn't even being covered despite being susceptible to the same issue. It makes me feel like this investment is a waste and a ticking time bomb.
I still have a 2012 macbook pro in working condition as well, and I expect Apple products to have a long lifespan for how much they cost. Design flaws and known issues must be addressed, and Apple should be held to this higher standard because of their premium price tag and high company market cap value due to their reputation. If they lose their reputation for quality products and support they won't be able to charge premium prices or sustain their valuation.